If a payment fails for any reason, we will send you reminders via email and text to help you resolve the issue. We understand that payment failures can happen due to various reasons, and we are happy to assist you in resolving any billing concerns.
Our approach is to assume the best and work with you to keep your subscription active. We strive to avoid charging late fees whenever possible. However, we ask that you communicate with us promptly to prevent any disruptions to your service and to avoid potential escalation.