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Are there any hidden fees?
Updated over 3 months ago

No. We aim to make the subscription service as transparent and fair as possible. We only assess fees in cases of negligence, abuse, delinquency, or other misconduct. Please note the following avoidable fees:

  • If you lose your packaging, a fee will apply to send you empty packaging if you need to return your item.

  • If you return your item with severe damage due to gross negligence or abuse, a damage fee will apply.

  • If you fail to return an item, an unreturned device fee will apply.

  • If your item is stolen, a deductible will be required along with a police report.

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