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What if I haven’t received my package even though tracking shows it was delivered?

Updated over 10 months ago

Please check with your neighbors and contact the carrier directly for more information. If you believe your package was stolen after being delivered to your property, then a crime may have occurred and you should save any surveillance footage you may have and contact the police. With a valid police report, you will be eligible for a replacement. Without a police report, you may be charged an unreturned device fee.

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